KS
Killer-Skills

escalation — how to use escalation in AI agents how to use escalation in AI agents, what is escalation in troubleshooting, escalation vs traditional troubleshooting methods, escalation setup guide for developers, escalation tiered troubleshooting approach, escalation Haiku Sonnet Opus levels

v1.0.0
GitHub

About this Skill

Ideal for Technical Support Agents requiring structured issue resolution and escalation procedures. Escalation is a tiered troubleshooting process using Haiku, Sonnet, and Opus levels to efficiently resolve issues in a structured manner.

Features

Utilizes Haiku tier for initial troubleshooting attempts
Employs Sonnet tier for intermediate issue resolution
Leverages Opus tier for complex, cross-cutting problems
Ensures never skipping tiers with a sequential escalation approach
Allows one attempt per tier before escalating to the next level
Supports exception handling for tasks requiring Opus level expertise

# Core Topics

eysenfalk eysenfalk
[0]
[0]
Updated: 3/7/2026

Quality Score

Top 5%
45
Excellent
Based on code quality & docs
Installation
SYS Universal Install (Auto-Detect)
Cursor IDE Windsurf IDE VS Code IDE
> npx killer-skills add eysenfalk/git-review/escalation

Agent Capability Analysis

The escalation MCP Server by eysenfalk is an open-source Categories.community integration for Claude and other AI agents, enabling seamless task automation and capability expansion. Optimized for how to use escalation in AI agents, what is escalation in troubleshooting, escalation vs traditional troubleshooting methods.

Ideal Agent Persona

Ideal for Technical Support Agents requiring structured issue resolution and escalation procedures.

Core Value

Empowers agents to progress through Haiku, Sonnet, and Opus tiers for efficient issue resolution, utilizing a structured approach to troubleshooting with junior-coder, coder, and senior-coder expertise, ensuring never to skip tiers and always attempting the next tier first.

Capabilities Granted for escalation MCP Server

Escalating issues through Haiku and Sonnet tiers before reaching Opus
Implementing a structured troubleshooting approach for technical leads and developers
Resolving cross-cutting issues by starting directly at the Opus tier

! Prerequisites & Limits

  • Requires adherence to the tiered escalation structure
  • Each tier allows only one attempt before escalation
  • Exceptions apply for tasks known to require Opus-level expertise
Project
SKILL.md
1.8 KB
.cursorrules
1.2 KB
package.json
240 B
Ready
UTF-8

# Tags

[No tags]
SKILL.md
Readonly

Model Escalation

Escalation Tiers

Haiku (junior-coder, docs, explainer, optimizer)
  ↓ on failure
Sonnet (coder, tech-lead, reviewer, qa, architect, explorer)
  ↓ on failure
Opus (senior-coder, planner, red-teamer)

Never Skip Tiers

  • ALWAYS try the next tier first before jumping to Opus
  • Haiku → Sonnet → Opus (never Haiku → Opus directly)
  • Each tier gets ONE attempt before escalation
  • Exception: if the task is known to require Opus (architecture, cross-cutting), start there

Escalation Signals

Escalate to the next tier when:

  • Test failures: Agent's code fails tests and agent can't fix in one retry
  • Clippy warnings: Agent introduces warnings it can't resolve
  • Wrong output schema: Agent produces output that doesn't match expected format
  • Tech-lead BLOCKED twice: Tech-lead rejects the same agent's work twice on the same task
  • Task timeout: Agent exceeds expected completion time by 2x
  • Repeated hook blocks: Agent triggers enforcement hooks 3+ times on the same operation

Do NOT Escalate When

  • Task is simply large (break it down instead)
  • Agent needs more context (add skills/instructions instead)
  • Infrastructure error (retry, don't escalate)
  • First-time failure on a reasonable task (retry once at same tier)

Escalation Protocol

  1. Diagnose the failure (see capability-diagnostic skill)
  2. Determine if it's a model capability issue (Step 3 of diagnostic)
  3. If yes: re-assign task to next tier agent with original prompt + "Previous attempt failed because: [reason]"
  4. If no: fix the actual issue (context, tools, spec) and retry at same tier

Tracking

  • Log escalations to claude-mem: "Escalated [task type] from [tier] to [tier] because [reason]"
  • After 3+ escalations of the same task type → update agent-routing defaults
  • The optimizer agent reviews escalation patterns periodically

Related Skills

Looking for an alternative to escalation or building a Categories.community AI Agent? Explore these related open-source MCP Servers.

View All

widget-generator

Logo of f
f

widget-generator is an open-source AI agent skill for creating widget plugins that are injected into prompt feeds on prompts.chat. It supports two rendering modes: standard prompt widgets using default PromptCard styling and custom render widgets built as full React components.

149.6k
0
Design

chat-sdk

Logo of lobehub
lobehub

chat-sdk is a unified TypeScript SDK for building chat bots across multiple platforms, providing a single interface for deploying bot logic.

73.0k
0
Communication

zustand

Logo of lobehub
lobehub

The ultimate space for work and life — to find, build, and collaborate with agent teammates that grow with you. We are taking agent harness to the next level — enabling multi-agent collaboration, effortless agent team design, and introducing agents as the unit of work interaction.

72.8k
0
Communication

data-fetching

Logo of lobehub
lobehub

The ultimate space for work and life — to find, build, and collaborate with agent teammates that grow with you. We are taking agent harness to the next level — enabling multi-agent collaboration, effortless agent team design, and introducing agents as the unit of work interaction.

72.8k
0
Communication